Coordinate training affiliate and instructor activity and attend to daily operations of state programs. Orchestrate new and renewed contract agreements with training facilities for in-person training. Design training schedules. Review and qualify training affiliate applications/renewals. Review and qualify prospective instructors; coordinate the processes to maintain active authorized instructors. Determine eligibility, register and review prospective instructors, schedule instructor development and continuing education courses, order course materials, recommend authorization, and monitor instructor renewal schedule. Draft written correspondence to provide information or to address regulatory compliance issues. Process paperwork from in-person classes. Conduct new business and current account management calls to promote program and revenue growth.
What You'll Do:Customer Service - 35%
Training Center/State Program Support - 65%