Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal. Answering customer phone calls and emails within a timely and professional manner. Ability to complete installation, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly

Reviews methods and standards of procedures for all equipment maintenance Works closely with the chief engineer to ensure correct and on time implementation of solutions for customer applications, including preparation of space, power, and cooling Responsible for all technical aspects of facility operations including power and HVAC systems Assists in providing and keeping