Position Description
Summary:
Work in a fast-paced cash-handling environment to provide excellent customer service including: processing deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures; must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements. Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines.
Responsibilities:
Greets customers/prospects in the lobby and on the phone.
Process transactions within established policies.
Compliance with all banking regulations.
. Exhibit strong relationship-building skills and work as a true team player
Commitment to extraordinary customer service.
Identify and refer sales opportunities to platform staff.
All other job duties as assigned.
Basic Qualifications:
• At least a High School Diploma, GED or Equivalent
• At least six months of customer service experience
Preferred Qualifications:
• 1 year of customer contact and/or cash handling experience
• Flexibility with respect to schedule
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Other desired skills:
Peak Time Teller